Overview

Counterparts was founded on the knowledge that customers require better responsiveness, genuine advice and the lowest consistent pricing in an ever accelerating world driven by technology innovation. With this centre to our culture, Counterparts believes in the power of technology to transform your organisation, bring new agility and improve your speed to market – something all of our team are well versed with.

Over the last three decades, our founding directors have experienced and seen the need for a more genuine and open approach to customer engagement. At Counterparts, we don’t believe in a one size fits all approach to your technology partnerships. While our team also include leading technologists across a vast array of technologies, we will always keep our longer term partnerships with our customers front of mind, ensuring we always act as your genuine counterpart for all your IT requirements.

Learn more about the Counterparts Group of companies

Counterparts was founded on the knowledge that customers deserve the best prices consistently in an ever accelerating world driven by technology innovation

Mission

To provide our customers consistently the best pricing with the highest levels of technology advice. At Counterparts our business model is simple, work with leading vendors to always ensure our customers receive the best pricing and to treat everyone with the highest levels of integrity and passion.

Philosophy

Our business philosophy is best described as Openness, Continual Improvement, Care for our people, our customers, our suppliers, our vendors all underpinned with a consistent desire to act with Urgency. With enormous change in the world through the use of technology, at Counterparts we know time and trust is critical in enabling businesses to stay on top of the game.

Promise

Our promise is to always treat our customers in the manner they would like to be treated. Knowing our customers and treating them in this manner ensures our team are always clear on your top priorities as these change, if you need a technologist to support you design a 12month cloud strategy, looking for help through a licensing audit or simply need an urgent notebook today – we focus on your needs and ensure we act in a manner that achieves your outcomes.

Delivery

At Counterparts we know the importance of after order support and pro-active care. Actions speak louder than words and we genuinely understand business partnerships and that it is little things that can make the difference between your IT project being delivered on-time and on-budget. As such, we look at every interaction as an opportunity to make a difference so reach out today and experience our care and attention.

Our Offices

Find us at our Head Office- Level 8, 61 York St, Sydney, NSW, 2000

And in Melbourne- Level 2, 1 Southbank Blvd, Southbank, Victoria, 3006

The Counterparts difference

Over the last three decades, our founding directors have experienced and seen the need for a more genuine and open approach to customer engagement, at Counterparts we don’t believe in a one size fits all approach to your technology partnerships. While our team also include leading technologists across a vast array of technologies at Counterparts we will always keep our longer term partnerships with our customers front of mind, ensuring we are always act as your genuine counterpart for all your IT requirements.

“Working with Counterparts is amazing.”

“The team go above and beyond, they really know their stuff. They are responsive and customer focused. I can’t imagine where we’d be without Counterparts as our IT partner!” – July 2015